ProactAI

ProactAI is a computer vision platform that connects to existing CCTV infrastructure and converts live and recorded video feeds into actionable retail intelligence, without requiring new cameras or on-site hardware. Founded in 2024 by Adarsh Jain, Piyush Shandilya, and Tushar Gupta, the Noida-based company is deployed across hundreds of retail locations, processing feeds from thousands of connected cameras across dozens of Indian cities. The platform's modular stack covers footfall analytics, dwell time and heatmaps, queue management with real-time threshold alerts, staff activity monitoring, and operational audit automation for store opening, closing, and attendance. Retailers use it to reduce queue abandonment, align staffing to traffic peaks, optimize floor layouts, and surface conversion leaks that POS data alone cannot reveal. Customers report measurable ROI within weeks, including a 35% reduction in queue abandonment for one national retail chain. ProactAI is software-only: it layers intelligence on top of cameras retailers already own and can go live in as little as one day. The product is positioned primarily as retail operations and business intelligence rather than surveillance hardware, making it a clean fit for brick-and-mortar operators who need visibility across store networks without manual audits or expensive instrumentation.